More about Web Safe. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. 222 and 208. Parental controls leave search sites such as Google and Bing accessible. Once logged in you will see 2 filters; Virus Safe and Child Safe. This is a workaround for when Child Safe & Virus does not or cannot be turned off. 1/. You can even reboot your Hub from the comfort of your sofa. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Virgin Media; My Virgin Media; Shop; Help;. --. 220. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. I just got a URL from the IT team for the VPN. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocking off sites. Contact the site operator for further help. The only person able to manage (and turn off) BT Parental Controls is the account holder, and they'll receive email notifications when changes are made to the settings - useful if someone else in the household tries to override them. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Regards, Steven_LThe appearance of Web Safe has changed slightly in the last few days. sorry to hear you have been unable to turn off Websafe, so I can help I have sent you an invitation into a private chat, once received click on the envelope to accept. Toggle the button next to Child Safe option to turn it Off. 1. Account - Mobile. Add a new username and password. Parental controls are a set of tools designed to protect and keep children safe online. Virgin Phone Switchover. Parental controls are a set of tools designed to protect and keep children safe online. No, you can keep using the same phone you’ve always used. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing. To disable or enable each level of protection, click Turn Off or Turn On, and then click Apply. Options. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. 1. My child safe settings are off but are currently blocking sites regardless. For example you will always need a PIN to watch: Programmes rated 12, before 8pm. Account - Cable. 67. Home Phone. 1; Login with your username and password, default will be shown on the Hub itself. For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. So, if you check your Virgin Media Mail emails through My Virgin Media or at mail. To access your Virgin Media Hub 5 use this web ip address on a computer that is connected to the Virgin Hub 5 wifi : 192. Select the SPAM setting you’d like to use: Reject All Spam messages. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. This is a workaround for when Child Safe does not or can not be turned off. Go to your TV Guide. artnada wrote: ». Expand the Email option. If Child Safe is turned off, the settings are saved until Child Safe is turned on again. Learn more. We would like to show you a description here but the site won’t allow us. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Not sure if VM/Child Safe support team have changed anything, or perhaps the following action made a difference: Basically, I removed all the surplus elements such as "and "//" in the URLs, and just kept it to the bare minimum e. I have childsafe switched on but it is still not blocking adult content. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. 168. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. 8. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. If you changed the computer's network settings to use any Public DNS does that re-gain access. Toggle on Explicit results filter to turn on SafeSearch. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Browse Virgin Media Virgin Media Community. More about Virgin Internet Security. 68K; 344; 1. These are two settings – Virus Safe and Child Safe. Home Phone. on 13-06-2022 11:42. Security matters. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. 4. on 18-10-2022 19:33. 1. This bypasses Virgin media website blocking, allowing you to access. SpeedCan I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Try going to ⚙ > E-mail > Filter Rules and delete the Auto Forward rule. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Highlight the show you want. What’s more, it’s compatible with all. I know the Hub 5 has a modem mode. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your chosen site with them turned off. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. If you’d like to change the. Any attempt bounces me back to my account page. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosGo to the My Apps section, and select Parental Controls with Virgin Media Web Safe. Virgin Mobile. If you're still having issues changing your settings, please let us know. Virgin Media also offers an additional security tool called F-In summary, my ISPs (Virgin Media) Web Safe Settings were on, and this resulted in some issue with connecting to github (ping GitHub. Pick a category to get started. Virgin Mobile. Networking and WiFi. Hi there can someone help please My Web safe setting are off but I keep still getting blocked - 5279633. Go to My Apps. Changing the computer's network settings to use any Public DNS should re-gain full access. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. 168. Manage Your Account. This will allow you to. Stay safe online. Summer 2021. . Bypass Child Safe & Virus Safe. Account - Cable. This is a place to discuss everything related to web and cloud hosting. Phone. Does Web Safe work on Virgin Media WiFi. I've turned off web safe but sites are still being blocked. In order to keep a copy of the E-Mail, enable Keep a copy. Hi , No problem at all! I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. Web Safe only works when you’re connected to your Virgin Broadband at home. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. I just got a URL from the IT team for the VPN. 1. com 9. 1. 168. Look out for the envelope in the top right-hand corner. 100. Learn how you can change Web Safe settings to turn Child Safe off. Welcome to the community and thanks for taking the time to post your issue on the forums. It’s important you choose a passcode that’s different to the one you use to unlock your device. Not sure why you cannot turn it off. Virgin Media. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Click: My Apps. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Is the account in your name and when you sign into your Online Account is it showing as the primary user? Regards Paul. If you're still having issues changing your settings, please let us know. 2. We’ve just got Virgin Media Broadband. Please look out for it in the top-right, purple envelope. Tuning in. Select SPAM Settings. Virgin is still working on a more flexible system. Thanks for reaching out to us. We'll be more than happy to assist from here! Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Stay safe online. Networking and WiFi. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. Please note that doing so will reduce your online protection, but as Virgin has included some sites in their blacklist. Not blocking adult content. The company is very reputable and assure me there are no issues with their certification. com, you'll still only need your My Virgin Media password. This antivirus software works across up to fifteen of your mobile and computer devices using WiFi, Ethernet or 4G. e. Make sure your device is connected to the Virgin Media router. There you’ll find handy info on how to manage your O2 account and bills online, check your usage, make payments, unlock your device and more. Stream from Virgin Media. Hi timcollier1965 Thanks for posting and welcome back to the community. 2) Some sort of malware on devices. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). 2. Then try this link to see if that allows the page to load. Here’s how you can access the Virgin Media router settings: 1. Go to Account settings, then Account details b. on 05-01-2023 17:27. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Engage with our active forum today!. 8. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Please check the red bar at the top for a message from myself. You can go look up how to change the DNS in whatever operating system you are using yourself. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Virgin. Hoping someone can help. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. Changing the computer's network settings to use any Public DNS should re-gain full access. Anyway, I recently moved house (August) and kept the same package. 6. Virgin Mobile. Volt benefits FAQs. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. Volt benefits FAQs. Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887. --. 0. Login to the Virgin Media online account in a web browser. No, you can keep using the same phone you’ve always used. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. Click Mark as Helpful Answer and solved, or use Kudos to say thanks. Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887 Browse Virgin Media Virgin Media Community # Howto & Style# blocked website# child safe off# parental control# virgin media child safe bypass# virgin media child safe lock off# virgin media child safe off# virgin media child safe turn off# virgin media help# virgin media how to turn off web safe# virgin media parental control# virgin media web safe bypass# virgin media web safe bypass. Find. Account - Mobile. You don’t need to be a web wizard to know how to take care of your kids online. on 09-08-2022 15:00. Just to set expectations the issues with Child Safe have persisted for over 12 months. Virgin Media. That is very good since the country is not a member of any signal intelligence alliances. com again and noticed a. 8. Then turn on the Hub again. Best. This includes restricting children from accessing inappropriate or adult content. Joining in. QuickStart, set up and connections. You’ll pay nothing for 3 months (with no payment details. Abdelmonem. If you want to turn it off again, you can do so whenever you like. Every attempt bounces me back to the 'My Account' page. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. SpeedI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. Sorry to hear of the issue with the web safe function on our connection. Try computers with Cisco’s OpenDNS using 208. Follow these steps to turn off Virgin Web Safe: Note: Even with these settings turned on, you can use a VPN to bypass them. Click: Web Safe. To turn parental controls off on Android, you need to go to the Play Store. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. 222. Account - Cable. VM must get it fixed once and for all. Virgin Media; My Virgin Media; Shop;. Highlight the show you want. These tools can be installed across all devices, including mobile phones, computers and consoles. Every attempt bounces me back to the 'My Account' page. Learn. Give it until 6pm and see if it allows you to save the choice made. Lee_R. 22K; jpeg1. I added it to the 'allowed websites' list, and it's working fine. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. 3. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. , fortnite. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. The first is categories. Navigate to the My Apps tab and select Web Safe from the menu. Help with Volt. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. After that, click onManage services. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. 168. . Thanks for coming back to us and I'm glad to hear that your issues have now been resolved. To do this: Go to Settings > General > Profiles & Device Management, Choose the WiFi network profile to remove main Virgin Media WiFi profile, Select Remove Profile. Best,Parental controls block websites and applications that you think are unsuitable for your child. . Simply open the Google Play Store (formerly Android Market)There are different levels of filtering, and you can even pick individual web sites. After just over 1 month of being a customer I’m already asking to leave as in my view VM are in breach of contract to me and failing to meet their Off Com service provisions. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksIn this conversation. 1, (if you have never done this before then it will be the default password on the sticker on the base of the hub), find the WiFI section and untick the boxes for both the 2. on 02-09-2023 18:58. Tap the Google account profile (picture or initials) in the top-right of the screen. Thanks!Web Safe turned off but still blocking websites. Browse Virgin Media Virgin Media Community. Parental Controls and select the setting to “off” to disable parental controls. It’ll automatically detect and remove viruses, malware, ransomware and spyware. The question was whether to disable the modem's firewall and rely on the router's only. com. Changing to a different DNS server seems to have worked though, and hopefully it'll prevent them buggering about with the connection in the future too. Click on the Manage Web Safe button. Then tap Hide explicit results. A new secure password will be generated for you. not the VM Hub. SpeedYes I'm aware. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. 2. When I go to the settings page and click to turn on, I get the message " Sorry the -. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. My Virgin Media App. I can access this site via o2 or other Wi-Fi providers but not VM. Enter the email address to which you want to forward the messages. It may take up to 24 hours for the change to be activated on your modem. To get around this, you need to turn Web Safe off. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. com being blocked by Virus Safe instead of the expected Child Safe : Consider running a full virus scan on the device and an additional scan with the free version of Malwarebytes or similar software; also review which add-ons / extensions. Browse Virgin Media Hub 5 Change Wifi Password How To Change Your Virgin Media Hub 5 Wifi Password sell products, solutions, and more in your community area. Try with OpenDNS using 208. Click on Settings. 67. If you want to turn it off again, you can do so whenever you like. That can be turned off, or just don't use Virgin Media DNS. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. I did try to get a timescale, the response i got was ASAP. mihirfriends20 • 2 days ago. All Rights ReservedTo turn on Web Safe, simply sign in to your My Virgin Media account and select My Apps. 2. Learn how you can change Web Safe settings to turn Child Safe off. Account - Mobile. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. Settings. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Hello, I'm trying to turn off the virus and child safes, but I keep getting an error: "sorry the changes you made haven't been - 5369763 Browse Virgin Media Virgin Media CommunityStream from Virgin Media. 9. Select Parental Controls in Virgin Media Web Safe. Account - Cable. Save and exit and that should be it. nslookup protonvpn. A new secure password will be generated for you. Use a proxy website like Anonymouse or something. 220. This recording is only available on your home network. 8. In order to keep a copy of the E-Mail, enable Keep a copy. Billing and payments. Any website unsuitable for children is blocked by default. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 0 not useful. 168. The Wi-Fi functionality is switched off and only an internet connection is provided through the ethernet connection into your router. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. Welcome to the community and thanks for taking the time to post your issue on the forums. I wouldn't. I understand that if we turn off the entire router off, it messes with the configuration, so ideally - keep the router on and turn the wifi off. How to disable Virgin Media Web Safe. Thanks for the quick reply. Virgin Media Web Safe & Kodi . Activate Web Safe. . I'll be in touch soon. 1 into the address bar of your browser. Web Safe only works when you’re connected to your Virgin Broadband at home. QuickStart, set up and connections. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Thanks! SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. The only person able to manage (and turn off) BT Parental Controls is the account holder, and they'll receive email notifications when changes are made to the settings - useful if someone else in the household tries to override them. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Virgin Media released their network level parental control option, Web Safe,. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. It may take up to 24 hours for the change to be activated on your modem. If you are a Virgin Media customer, then you may want to access the router settings at some point. Virus Safe3. It'll help to. 18-04-2022 18:13 - edited 18-04-2022 18:14. 4. This allows you to choose the type of content you can restrict. Introducing 1. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. All of them would fall under a "Proxy/VPN" type category. Step 1. Web Safe will help you block access to web sites known to be infected or to distribute Malware. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. run the Standard test and confirm the. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. TV. Virgin Media; My Virgin Media; Shop;. You are able to customise your settings, for example block. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers?Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 18-04-2022 18:13 - edited 18-04-2022 18:14. 67. It's easy to turn on. . Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Morning everyone, I have seen a few posts relating to this, wondering if anybody had found a solution as there appears to be no easy access to call or email Virgin directly. 0 is a powerful and sophisticated router that provides a range of advanced features and tools. Sign in to your online account change setting there. Install our free Parental Controls software. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Select each tab you want restricted to on. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. If you changed the computer's network settings to use any Public DNS does that re-gain access. My Virgin Media App. com email address, select your provider as virginmedia. We'll be more than happy to assist from here!Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. Reply. Are you still needing your Virus Safe settings amended? If so, let me know and I'll be able to help further. How to turn on Child Safe. Then click on Parental Controls and turn it off. Just sign into My Virgin Media and. Log in to your Virgin Media account using your email address and password. Joining in. Solved: Hi, I can't seem to turn on Web Safe. It’s easy to turn on.